Toolkits for policymakers and reform leaders
Tackle the challenges of doing reform with practical advice and resources from experienced practitioners.Business Environment Toolkits
Business Inspections Toolkit 
Inspections are meant to make businesses safe for both the people and environments they impact. "Good Practices for Business Inspections: Guidelines for Reformers" lays out a series of benchmarks that identify inspection elements as "ideal," "reasonable," and "bad practice," and provides guidelines for taking steps toward reform.
Inspections are meant to make businesses safe for both the people and environments they impact. "Good Practices for Business Inspections: Guidelines for Reformers" lays out a series of benchmarks that identify inspection elements as "ideal," "reasonable," and "bad practice," and provides guidelines for taking steps toward reform. Business Licensing Reform Toolkit 
Licenses provide the permissions businesses need to perform their core activities. When combined with registrations, permits, and inspections, entrepreneurs face a confusing web of red tape. "Business Licensing Reform: A Toolkit for Development Practitioners" gives project managers the tools for reforming business licensing regimes at the national level.
Licenses provide the permissions businesses need to perform their core activities. When combined with registrations, permits, and inspections, entrepreneurs face a confusing web of red tape. "Business Licensing Reform: A Toolkit for Development Practitioners" gives project managers the tools for reforming business licensing regimes at the national level. Business Membership Organizations Toolkit 
Entrepreneurs need reliable infrastructure, efficient regulations, and a range of financial and business services for success. This toolkit provides project managers with relevant case studies and step-by-step information on how to design, implement, and evaluate projects that build capacity in business membership organizations.
Entrepreneurs need reliable infrastructure, efficient regulations, and a range of financial and business services for success. This toolkit provides project managers with relevant case studies and step-by-step information on how to design, implement, and evaluate projects that build capacity in business membership organizations. Collateral Toolkit 
The "Reforming Collateral Laws to Expand Access to Finance" toolkit gives policymakers and stakeholders the answers to key questions in tackling reform: Why is collateral important?; What should reform look like?; How can reformers make it happen?
The "Reforming Collateral Laws to Expand Access to Finance" toolkit gives policymakers and stakeholders the answers to key questions in tackling reform: Why is collateral important?; What should reform look like?; How can reformers make it happen?Corporate Governance Toolkit 
Corporate governance codes have effects at both the micro and macro levels; they serve as benchmarks for monitoring and implementing policy and practice within companies and restore investor confidence in markets. "Corporate Governance: Developing Corporate Governance Codes of Best Practice" provides practical guidance on creating and revising codes to fit diverse and dynamic corporate environments.
Corporate governance codes have effects at both the micro and macro levels; they serve as benchmarks for monitoring and implementing policy and practice within companies and restore investor confidence in markets. "Corporate Governance: Developing Corporate Governance Codes of Best Practice" provides practical guidance on creating and revising codes to fit diverse and dynamic corporate environments. Customs Reform Toolkit 
Customs reform can enhance countries’ competitiveness, particularly in the developing world where red tape, rampant fraud, and corruption within customs agencies keep trade costs high. "Reforming the Regulatory Procedures for Import and Export: Guide for Practitioners" provides detailed information on best clearance processes and best export and duty deferral regimes.
Customs reform can enhance countries’ competitiveness, particularly in the developing world where red tape, rampant fraud, and corruption within customs agencies keep trade costs high. "Reforming the Regulatory Procedures for Import and Export: Guide for Practitioners" provides detailed information on best clearance processes and best export and duty deferral regimes. Designing Tax Systems Toolkit 
Small businesses may require different tax approaches depending on a sector or a country. Before choosing a special tax system to reach small taxpayers, policy makers must decide what the objectives of the micro and small enterprise tax should be. This toolkit lays out key strategies and options for the design of a small business tax regime.
Small businesses may require different tax approaches depending on a sector or a country. Before choosing a special tax system to reach small taxpayers, policy makers must decide what the objectives of the micro and small enterprise tax should be. This toolkit lays out key strategies and options for the design of a small business tax regime. Dispute Resolution Toolkit 
The "Alternative Dispute Resolution Manual" defines the processes and provides a framework and guidelines for program designers and managers to set up efficient cooperative approaches to dispute resolution.
The "Alternative Dispute Resolution Manual" defines the processes and provides a framework and guidelines for program designers and managers to set up efficient cooperative approaches to dispute resolution. Evaluating Regulatory Systems Toolkit 
The "Handbook for Evaluating Infrastructure Regulatory Systems" provides guidance on conducting independent and public evaluations of regulatory systems in developing and transition countries.
The "Handbook for Evaluating Infrastructure Regulatory Systems" provides guidance on conducting independent and public evaluations of regulatory systems in developing and transition countries. Leasing Toolkit 
"Leasing in Development: Guidelines for Emerging Economies" describes the legal, regulatory, and supervisory requirements for developing a leasing sector. For small businesses with limited access to credit, leasing equipment can provide an affordable means to expand operations.
"Leasing in Development: Guidelines for Emerging Economies" describes the legal, regulatory, and supervisory requirements for developing a leasing sector. For small businesses with limited access to credit, leasing equipment can provide an affordable means to expand operations. Public-Private Dialogue Toolkit 
The "Public-Private Dialogue Handbook" provides the diagnostic tools, monitoring and evaluation frameworks, and design and implementation guidelines for facilitating collaborative dialogues that maximize the efficacy of business environment regulations and reforms.
The "Public-Private Dialogue Handbook" provides the diagnostic tools, monitoring and evaluation frameworks, and design and implementation guidelines for facilitating collaborative dialogues that maximize the efficacy of business environment regulations and reforms. Reforming Business Registration Toolkit 
"Reforming Business Registration Regulatory Procedures" guides users through the design and implementation of business registration reforms, highlighting good-practice cases and demonstrating how to streamline procedures.
"Reforming Business Registration Regulatory Procedures" guides users through the design and implementation of business registration reforms, highlighting good-practice cases and demonstrating how to streamline procedures. Subnational Regulation Toolkit 
"Subnational Business Regulation: Guidelines for Reforms" provides practical advice on simplifying business regulations at the municipal level, since most contact between firms and government takes place at the local or regional level. Simplification involves not only business process change but also "cultural" change.
"Subnational Business Regulation: Guidelines for Reforms" provides practical advice on simplifying business regulations at the municipal level, since most contact between firms and government takes place at the local or regional level. Simplification involves not only business process change but also "cultural" change. Tax Administrations Toolkit 
Many tax administrations in developing countries are plagued by burdensome reporting and inspection requirements, costly and duplicative structures, and other problems. "Tax Administrations and Small and Medium Enterprises in Developing Countries" offers tools to assess the developmental stage of a country’s tax administration system and tips for implementing key reforms.
Many tax administrations in developing countries are plagued by burdensome reporting and inspection requirements, costly and duplicative structures, and other problems. "Tax Administrations and Small and Medium Enterprises in Developing Countries" offers tools to assess the developmental stage of a country’s tax administration system and tips for implementing key reforms. Privatization Toolkits: Cross-Sector
Concessions Toolkit 
"Concessions: A Guide to their Design and Award" helps policymakers understand the granting of concessions, including their design, award, implementation, monitoring, and modification.
"Concessions: A Guide to their Design and Award" helps policymakers understand the granting of concessions, including their design, award, implementation, monitoring, and modification. Hiring and Managing Advisors Toolkit 
"A Guide for Hiring and Managing Advisors for Private Participation in Infrastructure" helps government officials address issues involved in hiring and managing advisors for tendering, contracting, and managing private sector contracts in various sectors.
"A Guide for Hiring and Managing Advisors for Private Participation in Infrastructure" helps government officials address issues involved in hiring and managing advisors for tendering, contracting, and managing private sector contracts in various sectors. Labor Toolkit 
The "Labor Issues in Infrastructure Reform" toolkit provides practical tools and information to help policymakers handle labor issues arising from infrastructure service reforms.
The "Labor Issues in Infrastructure Reform" toolkit provides practical tools and information to help policymakers handle labor issues arising from infrastructure service reforms. Privatization Toolkits: Sector-Specific
Highways Toolkit 
The "Toolkit for Public-Private Partnership in Highways" highlights policy options for private participation in the highways sector (ranging from feeder roads to motorways).
The "Toolkit for Public-Private Partnership in Highways" highlights policy options for private participation in the highways sector (ranging from feeder roads to motorways). Ports Toolkit 
The "Framework for Port Reform" toolkit, now in its second edition, provides policymakers and practitioners with effective decision support in undertaking sustainable and well-considered reforms of public institutions that provide, direct, and regulate port services in developing countries.
The "Framework for Port Reform" toolkit, now in its second edition, provides policymakers and practitioners with effective decision support in undertaking sustainable and well-considered reforms of public institutions that provide, direct, and regulate port services in developing countries. Solid Waste Toolkit 
The "Private Sector Participation in Municipal Solid Waste Management" toolkit aids local governments in deciding whether and how to involve the private sector in municipal waste services.
The "Private Sector Participation in Municipal Solid Waste Management" toolkit aids local governments in deciding whether and how to involve the private sector in municipal waste services. Telecommunications Toolkit 
The "Telecommunications Regulation Handbook" provides regulators with a practical guide to regulating telecommunications, focusing on best practices in licensing, interconnection, pricing, and universal service obligations.
The "Telecommunications Regulation Handbook" provides regulators with a practical guide to regulating telecommunications, focusing on best practices in licensing, interconnection, pricing, and universal service obligations. Urban Bus Toolkit 
Too often, faulty regulatory or competitive environments, poor route planning, or vehicle maintenance hinder bus systems’ efficiency in the developing world. The "Urban Bus Toolkit" provides the fundamentals necessary for municipal officials and policymakers to begin the process of reform. This site offers guidance on evaluating urban bus systems, providing best practice benchmarks and an interactive tool to help diagnose and address problem areas.
Too often, faulty regulatory or competitive environments, poor route planning, or vehicle maintenance hinder bus systems’ efficiency in the developing world. The "Urban Bus Toolkit" provides the fundamentals necessary for municipal officials and policymakers to begin the process of reform. This site offers guidance on evaluating urban bus systems, providing best practice benchmarks and an interactive tool to help diagnose and address problem areas. Water and Sanitation Toolkit 
"Approaches to Private Participation in Water Services" assembles experience gained in introducing private participation in water and sanitation and lessons on what can make or break the process.
"Approaches to Private Participation in Water Services" assembles experience gained in introducing private participation in water and sanitation and lessons on what can make or break the process.